You don’t need four hands.You need Sofi.
Answers enquiries. Books appointments. Follows up.
Let Sofi answer for you.
- Calls
- Chat
- Social mediaFacebook & Instagram
For businesses that depend on their customers
While you work,
who answers?
An unanswered call or a pending message can be an appointment that never gets booked.
How it fits your day
- Estate agencyYou show a flat. Sofi answers the next buyer, in their language too.
- Restaurants and barsYou serve the tables. Sofi answers the call and takes the booking.
- Clinics and dentistsYou are with a patient. Sofi answers the next one and finds a slot in the diary.
- Renovations and installersYou finish the job. Sofi takes the enquiry and offers to visit and measure up.
- Vets and garagesYou see a patient or fix a car. Sofi notes the reason for the visit and books the appointment.
- Hair and beautyYou look after a client. Sofi replies on Instagram and finds a slot in the diary.
Illustrative examples. Bookings with a connected calendar. Channels and actions as configured with you.
Your attention, where it matters most.
The best way to get to know her
Listen to her.
Then decide.
Call Sofi, tell her what type of business you have and hear how she would handle one of your customers’ enquiries.
You could start like this:
Call and tell her what type of business you have: Sofi will answer the way she would in yours.
Prices, conditions and sign-up
If an adviser introduced Sofi to you, come in through their link or QR code so your sign-up is credited to them. If an adviser gave you their code, enter it in the coupon field at checkout.
See prices and sign upOpen it on your phone.
Would you rather we called you?
Leave your phone number and we will call you on a working day.
More time for your business
Answer enquiries.
Look after opportunities.
1Every customer gets an answer
Sofi answers calls and messages inside and outside your opening hours, as configured. She replies with your information and in the customer’s language.
2Fewer calls that interrupt you
We set Sofi up to filter sales calls by your criteria. You decide which enquiries reach your team.
3Every enquiry is followed through
She books appointments, sends reminders and follows up, as agreed, with people who asked but did not book.
You decide the scope. Every action is configured and tested with you before it goes live.
Bookings with a connected calendar. Channels and services as contracted.
More business
More business
opportunities.
An enquiry can become an appointment. A customer, a recommendation. Turn these actions on as your business needs them.
Look after appointments too: confirmation, reminder and, if they do not show up, a message to book again.
1Recover enquiries that did not convert
Sofi follows up, as agreed, with people who asked but did not book, to give them another chance to move forward.
2Re-engage past contacts
If you turn it on, she contacts people who showed interest and gave their permission. You can also send promotions.
3Ask for reviews and referrals
If you turn it on, Sofi asks for a Google review after the service and whether the customer knows someone else who might be interested.
Extra for estate agencies
She spots listing opportunities and, if you turn on relocation, needs such as an NIE or a move. The client stays yours: commission on services contracted and paid, under the collaboration agreement.Easy to bring into your business
Your number.
Your rules.
You keep your number
Your customers call the usual number. We set up call forwarding with your line and carrier; you switch it on or off.
Monthly plan, no lock-in
Sofi is the assistant; Sofi Pro is the plan. It includes CRM, calendar, set-up and support. We can use your own tools if the connection tests well.
Channels that suit you
Calls, SMS, web chat, Facebook and Instagram. WhatsApp is optional and switched on after launch. Conditions on the website.
We are with you from the start
- You tell us about your business. Services, opening hours and frequent questions.
- We configure and test it with you.
- You switch on the forwarding when it is ready.
Every action is configured and tested with you. Follow-up stops when the customer replies or asks not to be contacted. Sofi introduces herself as a virtual assistant and says the call is recorded.