Portals, a CRM seat per agent, prospecting and valuation tools, e-signature, and someone to answer the phone: an agency pays all of it every month, closings or no closings. Velorix replaces that stack with one system that carries your brand, and puts a relocation back office behind it so the international clients your team cannot serve today stop walking out of the door.
Velorix SL · Alicante · Built, deployed and operated for you · Your brand on everything the client sees
An agent inside an agency, an independent agent and an agency with a team do not have the same problem, so we do not give them the same answer. This page is the answer for an agency: a team, a payroll, and fixed costs that arrive before the commissions do.
Anyone can resell software. What you are buying is the operation already assembled inside it: the pipeline, the bilingual forms, the calendars, the follow-up that runs whether or not anyone remembers — and a back office behind it. The status label on each block is what exists today, not what is planned.
Ten stages from first enquiry to keys handed over, plus Lost and Cold. Every enquiry becomes a card with an owner and a next action, so nothing sits in an inbox and dies quietly.
Language, nationality, budget range, area, buying timeline, financing route, whether they need relocation help, and a timestamped consent record. The fields an international operation needs, already there.
A buyer intake form in Spanish and English with GDPR consent and a separate, optional WhatsApp consent — both timestamped. Plus a seller valuation form that feeds your valuations calendar and your listings pipeline.
Viewings at 45 minutes with a 30-minute buffer, Monday to Saturday, assigned across your agents; valuations at 30 minutes, Monday to Friday. The client books the slot themselves, in their language.
Email, SMS and WhatsApp in one thread per client, with the full history — on desktop and on the phone. Your agents work contacts, conversations, calendar and pipeline from an app between viewings.
Consent capture; intake and routing that tags the language, scores the buyer and notifies the right agent; a reply within 60 seconds in the client's own language with the booking link inside; viewing reminders at 24 hours, 2 hours and 15 minutes; and no-show rescue with a rebooking link and a task for the agent.
Included in the platform licence and configured to the tier you take: campaign landing pages on your domain, documents signed electronically, and scheduled posting for your social channels.
The referral earnings attributed to your agency's code, shown read-only inside your own system — so nobody has to ask anyone what they are owed. It is connected on day 3 of your deployment and verified before we hand over.
Post-viewing feedback in one tap, the offer-to-notary milestone chain, review requests after completion, and the master unsubscribe rail are being finished now. We would rather list them here than let a salesperson imply they already run. Template updates are pushed to every account as they ship, at no extra cost.
WhatsApp is the strongest part of this offer and the easiest one to oversell, so here is exactly what we promise. Your agency gets its own number and its own Meta connection — it cannot be pre-built into a template, because it needs your Meta admin access and a dedicated mobile line. Booking confirmations, reminders and case updates can be submitted for approval straight away; marketing messages stay blocked until Meta finishes verifying the business. The promise we make is live within ten working days of you giving us Meta admin access. Never "live on day one".
A family walks in, loves a property, and then it stalls: no NIE, no Spanish bank account, no idea what the tax situation looks like, and the mortgage falls through. Before, that was a lost sale. Now it is a referral you keep earning on.
One form, from your own CRM. Your agency's code travels with the client, so the attribution never depends on anyone remembering.
Document preparation and accompaniment for NIE and residency paperwork, banking, introductions to independent tax and legal professionals, home search, schools, utilities — in their language.
The client completes instead of walking away, and stays yours. We never prospect them, never cross-sell them, never put ourselves between you and them.
Everything they buy is tracked against your code and visible in your panel in real time. Settlement is the 15th of the following month, by bank transfer against invoice.
Rent-to-Buy, foreigner mortgages, purchase-and-renovation finance and rent-default cover for international tenants are run through the same back office. What each service pays your agency is set out in the partner agreement you sign — we do not publish referral figures, and no one on our side will quote you a number that is not in the contract.
This is not a saving we invented for you — it is the list of lines an agency actually pays. Put your own figures against it.
We keep your portals in the "you keep yours" column on purpose: replacing them is your decision, not our claim. Want the arithmetic on your own numbers? The agency calculator asks for your team size, your operations per agent and your coordination cost, and shows the comparison on your figures — nothing generic. Open the agency calculator →
Agent OS includes everything listed above, built and deployed by us, with your branding, your domain and your users. The setup fee and the first month are collected before provisioning starts.
What we are not selling you yet: an AI voice receptionist, Google review management and managed campaigns are all in the catalogue and none of them is on sale, because they have not passed our own acceptance test or do not yet have a named person delivering them. When they do, you will be offered them — not before.
Software projects fail in the handover, not in the build. This is the sequence, what we need from you at each point, and what proves a stage is actually finished.
We check the fit in a short exchange, and we say no when it isn't there.
No slides. We push one lead through the system and you watch it come out the other side as a booked viewing with reminders — the same journey your own client would take.
Two documents, signed electronically: the partner agreement, which sets out the referral relationship and its terms, and the service order, which sets out plan, price, term and usage billing.
Everything we need, collected once, the day you sign. Anything missing here becomes a delay later.
A day is not finished because we say so. It is finished because something demonstrable happened.
Delivery is not adoption. This is where an account is won or lost, so we watch it instead of waiting for you to report.
One thing we won't do: quote you a go-live date we have not measured. Your date is confirmed in writing when you sign, and the plan above is what we work to. And one warning worth more than any feature: if an imported list arrives without its opt-outs, the sending domain is burned within days and it looks like the automation failed. We do not import until you confirm the suppression list in writing, and we test a ten-row sample first.
These are not gaps we haven't got to. Each one exists because breaking it damages you, us, or both — and a vendor who will not tell you where the limits are has not thought about them.
The platform only messages people who already replied or gave you their number. Every partner agency shares the same sending reputation: one spam complaint puts everybody at risk, so this rail is not negotiable — not for you, not for anyone else on it.
Your earnings are calculated in one system and only displayed in your CRM. Two ledgers means two answers to "what am I owed", and the one you'd believe is never the one that pays.
Your clients pay you the way they already do. We do not insert a payment gateway between you and your money, and we do not become a party to your client's transaction.
IBANs and tax identifiers belong with your signed agreement in the right place, not in a note attached to a contact record that half the office can open.
You are contracting with Velorix SL, a registered Spanish company with an office you can walk into at Calle Navas 25, Alicante.
We work as your back office, never as a competing agent. We do not prospect or cross-sell the clients you refer, and your data is not shared with another agency on the platform.
Your logo, your colours, your domain, your WhatsApp number. Your clients see your agency — the machinery underneath is not something they ever meet.
Client-facing service in six languages, so an enquiry in German or Dutch is not a problem your office has to solve.
A live account, one lead pushed through it end to end, and a written scope and price the same day. If we are not a fit, we will say so on the call.
Velorix SL provides software configuration, deployment and support services, and relocation services delivered by its own team and by independent regulated third-party providers (lenders, insurers, investment funds, lawyers, tax advisers and specialist partners). Legal and tax advice is given by those independent professionals, who are solely responsible for it — Velorix does not provide legal or tax advice, and referral fees are paid for introductions, not for advice. Immigration and residency work is described as document preparation and accompaniment; Velorix does not issue or grant any permit, and outcomes are determined by the competent authorities. Financing amounts, insurance acceptance and product terms are set by the relevant providers and depend on each client's profile — nothing on this page is a guarantee of approval, of a rate, or of a specific outcome. Setup fees, monthly fees and usage rates are confirmed in the signed service order. Availability of official WhatsApp Business messaging depends on approval by the platform provider and by Meta.