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 Sofi Pro · Business Assistant 24/7 — for agencies with a team

Every enquiry answered and booked. One price for your whole team.

Three AI assistants answer calls, SMS, website chat and Facebook and Instagram messages day and night, book viewings and valuations and hand over to your agents. CRM, calendars, inbox and mobile app included, with unlimited users; your brand on everything your clients see.

Call Sofi: she explains how she can help in your case · +34 865 696 137. Calls are recorded.

20-day satisfaction guarantee · 30 days without a subscription charge · no lock-in · your number and your data stay yours · live demo line, no form needed

449€/month + 490€ one-off setup, plus VAT · unlimited users · first monthly charge after 30 days · Velorix SL, Alicante

Plans

One plan. Unlimited users.

Sofi Pro · unlimited users
449€/month
490€ one-off setup — account build, template deployment, your branding, sending domain, users, calendars and go-live checks. All prices shown are before VAT; VAT is added at checkout.
  • Three AI assistants (receptionist, after-hours answering and chat) on calls, SMS, web chat and Facebook and Instagram messages.
  • The full platform and every automation that is live, with unlimited users on the platform.
  • €190 of AI usage credit every month for Sofi's voice and chat conversations. Phone calls, SMS and WhatsApp run on your own accounts at provider rates.
  • 20-day satisfaction guarantee: if within 20 days of your purchase Sofi Pro is not what you expected, tell us and we refund the setup fee in full and close the account. No subscription charge has been taken by then.
  • Quarterly template updates pushed to your account as they ship. A help chat with real people 24/7, in Spanish and English, inside your account; and our team by email and WhatsApp in business hours.

Optional add-on, not included in the monthly fee: official WhatsApp — your own number and Meta connection, set up by us and quoted in writing; messages billed separately.

Optional add-on: each additional professional with their own calendar and call routing, 49€/month, with extra AI credit every month. Added to your subscription when you ask for it.

Book my 30-minute demo →

Prefer to sign up now? Go to checkout · Contract terms

  • No lock-in: cancel at the end of any billing period.
  • Annual payment: twelve months for the price of eleven.
  • Sofi's AI voice and chat conversations are covered by the €190 monthly credit. Phone calls, SMS, WhatsApp and email usage beyond it are billed separately from the monthly fee. You receive the rate in writing and accept it before anything is used.
  • Two ways to start, same price: book a demo and get the scope in writing the same day, or sign up online at the price shown at checkout.
How we set it up

Three simple steps.

1. Demo and written proposal

Thirty minutes with a live account; the scope and price in writing the same day.

2. Sign and one intake form

Setup fee at signing and everything we need collected once, the same day.

3. Guided go-live

We build and test with you, and review the numbers together at day 30.

Put it against your own costs: agency calculator →

See the six stages in detail
How we deploy

Six stages, and you always know which one you're in.

Stage 0

Qualify — before anyone books a demo

We check the fit in a short exchange, and we say no when it isn't there.

Stage 1

Demo — thirty minutes, a live account

You get a written scope and price the same day.

Stage 2

Sign and pay

Setup fee at signing; the first monthly charge comes 30 days later.

Stage 3

One intake form, no email ping-pong

Everything we need, collected once, the day you sign. Anything missing here becomes a delay later.

Stage 4

Provisioning — five working days, each with proof

A day is not finished because we say so. It is finished because something demonstrable happened.

Stage 5

The first thirty days

Day 30 — first business review with the numbers on the table.

Who you're partnering with

A real company. A real office. A partner you can verify.

You are contracting with Velorix SL, a registered Spanish company with an office you can walk into at Calle Navas 25, Alicante.

The company
Offered byVelorix SL
Registered inSpain · CIF B88770201
OfficeCalle Navas 25, Alicante
CoverageAlicante · Elche · Málaga · Valencia · Madrid
LanguagesES · EN · FR · DE · NL · RU
Common questions

Straight answers.

Can we keep our current CRM?
Yes. Your real-estate CRM keeps your listings and portal feeds; Sofi answers, qualifies and books every enquiry. We only promise a connection to a specific CRM after testing it with yours. If you would rather move, the migration is quoted separately.
How long until we are live?
Onboarding is three guided calls: a technical call (domains, integrations, calendars and availability), a training call and a launch call where the AI assistants are switched on. Approval of the Spanish phone-number documents can take a few days, so plan for days rather than hours. Your date is confirmed in writing when you sign.
Whose phone number do the assistants answer on?
Yours. In Spain the number is set up on your own Twilio account, registered with your tax ID and your address, and you pay its usage directly. We guide you through it during onboarding. If you ever leave, the number goes with you.
Is this just a licensed platform with your logo on it?
It runs on a licensed commercial platform, and we will not pretend otherwise. What you are paying for is the international-buyer operation already built inside it — the pipeline, the bilingual forms and consent handling, the calendars, the automations — and, as optional add-ons under a separate agreement, a relocation back office and the Círculo referral programme that nobody reselling that platform can give you. If all you want is the raw software, buy it directly; you will be cheaper and entirely on your own.
Whose brand do our clients see?
Yours. Your logo, your colours, your domain, your WhatsApp number, your agents' names on the calendar. Nothing your client touches carries our name.
Do you contact our clients?
Only the ones you deliberately refer to us for relocation services, and only about that service. We do not prospect your database, we do not cross-sell your buyers, and no other agency on the platform can see your contacts.
What happens to our data if we leave?
Your contacts and your conversation history are yours and are exportable. We do not hold a client list hostage — an agency that stays because it cannot leave is not a customer, it is a complaint waiting to happen.
Do our agents have to change how they work?
They install an app, take their bookings from it, and answer conversations in one inbox instead of four. That is the whole change. There is one 45-minute kickoff, and an account whose team skips it is the account that churns — which is why we reschedule rather than skip it.
Will WhatsApp be working on day one?
No, and anyone who tells you otherwise is selling. Your agency needs its own number and its own Meta connection, which requires your Meta admin access and a dedicated mobile line. We commit to it being live within ten working days of receiving that access. Booking confirmations, reminders and case updates go for approval immediately; marketing messages stay blocked until Meta finishes verifying the business.
What does the optional Círculo referral programme pay us?
The reward sheet is public, the same for Ambassadors and agencies: a fixed amount per relocation service your referred client pays, and 10% of the lawyer's net fee on visas handled by partner lawyers. You see it on the Círculo page for agencies and in your panel. The partner agreement you sign is the binding text, and nobody on our side quotes a figure that is not there.
Do we have to be exclusive to you?
No. You keep your portals, your suppliers and your own client relationships. What the partner agreement asks for is that the international clients you refer are handled through one route, so attribution and settlement are unambiguous. This applies only if you join the optional referral programme; Sofi Pro on its own carries no such condition.
What does the 20-day satisfaction guarantee cover?

20-day satisfaction guarantee: if within 20 days of your purchase Sofi Pro is not what you expected, tell us and we refund the setup fee in full and close the account. No subscription charge has been taken by then. After those 20 days the normal terms apply: no lock-in, cancel at the end of any billing period.

Can agencies outside Spain sign up?
Not at the moment. Sofi Pro is sold only to companies and self-employed professionals registered in Spain, with a Spanish NIF/CIF and a billing address in Spain. Your clients can reach you from anywhere.
Get started

Book a thirty-minute demo.

A live account, one lead pushed through it end to end, and a written scope and price the same day. If we are not a fit, we will say so on the call.

  • One price for the whole team: unlimited users on the platform.
  • No lock-in: cancel at the end of any billing period.
  • Your phone number and your data stay yours if you leave.
  • Velorix SL · CIF B88770201 · office at Calle Navas 25, Alicante · 24/7 support for your agency (EN/ES).
— or reach us directly —
See everything in the box
The platform

Not "a CRM". An international-buyer operation, pre-built.

Three AI assistants, day and night

Included
Calls · SMS · web chat · Facebook & Instagram · answers in the caller's language (Spanish, English, French, German, Dutch, Russian, Polish, Arabic and more)

International Buyer pipeline

Built
Enquiry · qualified · viewing · offer · reservation · notary · keys

Bilingual intake & valuation forms

Live
Consent captured properly, so every later message is lawful

Two booking calendars

Built
Round-robin across the team · no double bookings · no phone tag

Unified inbox & mobile app

Platform
One thread per client · the whole team sees the same history

The five automations that are live

Published

Consent capture; intake and routing that tags the language, scores the buyer and notifies the right agent; a reply within 60 seconds in the client's own language with the booking link inside; viewing reminders at 24 hours, 2 hours and 15 minutes; and no-show rescue with a rebooking link and a task for the agent.

Marketing, reviews and billing tools

Included
Email marketing · social planner · Google review requests with AI-drafted replies · invoices and payment links · call and appointment reports

In build — and yours the day it ships

Not live yet

Post-viewing feedback, offer-to-notary milestones and the master unsubscribe are being finished. Each reaches your account when it ships, at no extra cost.

Optional add-ons: relocation back office and Círculo
Optional add-ons · separate agreement

Relocation back office and Círculo referrals. Optional, never required.

Sofi Pro is the product, and it works on its own. If your office also wants to monetise the international clients it cannot service, two optional add-ons exist under a separate partner agreement: the Velorix relocation back office and the Círculo referral programme. Neither is included in the subscription, and neither is required to use Sofi Pro. Círculo works in both directions: our collaborators refer clients to member agencies, and you earn when you refer your own clients to complementary services.

01

You refer with your code

One form, from your own CRM. Your agency's code travels with the client, so the attribution never depends on anyone remembering.

02

We run the relocation side

Document preparation and accompaniment for NIE and residency paperwork, banking, introductions to independent tax and legal professionals, home search, schools, utilities — in their language.

03

You stay the agent

The client completes instead of walking away, and stays yours. We never prospect them, never cross-sell them, never put ourselves between you and them.

04

It settles on a date

Everything they buy is tracked against your code and visible in your panel in real time. Settlement is the 15th of the following month, by bank transfer against invoice.

What the add-ons pay your agency

  • ✓Relocation back office: a fixed reward for every relocation service your referred client contracts and pays (NIE, TIE, padrón, arrival pack, Rent-to-Buy), from the current reward sheet, with no cap. Visas handled by partner lawyers: 10% of the lawyer's net fee.
  • ✓Círculo: no cost, no exclusivity, pay for results. Your client stays attributed to your agency for 12 months, and every referral, what it earned and what has been paid are visible in your panel.
  • ✓You earn when Velorix is paid, and we pay before the 15th of the following month, by bank transfer against your invoice.
  • ✓In the other direction: our collaborators refer international clients who need a home to member agencies, under the partner agreement.
  • ✓The current amounts per service are public on the Círculo page for agencies, the same for Ambassadors and agencies. The partner agreement you sign is the binding text.

Optional add-ons under a separate partner agreement, not included in Sofi Pro: Rent-to-Buy, foreigner mortgages and tenant solvency files run through the same back office (Velorix does not sell or broker insurance). The partner agreement you sign is the binding text; the current amounts per service are on the Círculo page for agencies and in your panel.

Relocation back office in detail →  ·  Círculo for agencies →

Velorix SL provides software configuration, deployment and support services, and relocation services delivered by its own team and by independent regulated third-party providers (lenders, insurers, investment funds, lawyers, tax advisers and specialist partners). Legal and tax advice is given by those independent professionals, who are solely responsible for it — Velorix does not provide legal or tax advice, and referral fees are paid for introductions, not for advice. Immigration and residency work is described as document preparation and accompaniment; Velorix does not issue or grant any permit, and outcomes are determined by the competent authorities. Financing amounts, insurance acceptance and product terms are set by the relevant providers and depend on each client's profile — nothing on this page is a guarantee of approval, of a rate, or of a specific outcome. Setup fees, monthly fees and usage rates are confirmed in the signed service order. Availability of official WhatsApp Business messaging depends on approval by the platform provider and by Meta.