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 Sofi Pro · Business Assistant 24/7 — for agencies with a team

Every enquiry answered and booked. One price for your whole team.

Three AI assistants answer calls, SMS, website chat and Facebook and Instagram messages day and night, book viewings and valuations and hand over to your agents. CRM, calendars, inbox and app included under your brand, with no per-seat licences.

449€/month + 490€ one-off setup, plus VAT · unlimited agents · first monthly charge after 30 days · Velorix SL, Alicante

Someone to answer?
Answering, qualifying and booking is a salary, not a task.
An enquiry in German?
The client nobody in the office can service is a client who leaves.
The platform

Not "a CRM". An international-buyer operation, pre-built.

Three AI assistants, day and night

Included
Calls · SMS · web chat · Facebook & Instagram · Spanish and English

International Buyer pipeline

Built
Enquiry · qualified · viewing · offer · reservation · notary · keys

Bilingual intake & valuation forms

Live
Consent captured properly, so every later message is lawful

Two booking calendars

Built
Round-robin across the team · no double bookings · no phone tag

Unified inbox & mobile app

Platform
One thread per client · the whole team sees the same history

The five automations that are live

Published

Consent capture; intake and routing that tags the language, scores the buyer and notifies the right agent; a reply within 60 seconds in the client's own language with the booking link inside; viewing reminders at 24 hours, 2 hours and 15 minutes; and no-show rescue with a rebooking link and a task for the agent.

In build — and yours the day it ships

Not live yet

Post-viewing feedback, offer-to-notary milestones, review requests and the master unsubscribe are being finished. Each reaches your account when it ships, at no extra cost.

How we compare

Compared with AI receptionists.

Your real-estate CRM manages your listings; Sofi answers and books. That is why we compare ourselves with AI receptionists, not with your CRM.

Sofi ProNovaChat IAMinute CallRecepcionista.comKasai
Public price and commitment (excl. VAT unless stated)490€ setup + 449€/month + VAT, per agency. Calls and SMS extra. No lock-in.Setup from 2.500€ + from 250€/month. VAT not stated. Telephony extra. Month to month.Not published (quote by volume). No setup fee, no lock-in.99€/month (1 user, 200 min) or 199€/month + 0,29€/min voice + 0,20€/WhatsApp session. Cancel monthly during validation.From 80€/month (web chat only), 150€/month with WhatsApp, 400€/month up to 10 agents. VAT included. No lock-in. Setup fee not published.
24/7 AI voice receptionistYes, once your number is activeYesYesYesNot published
Website chatYesYesNot publishedNot publishedYes
Facebook and Instagram messagesYesNot publishedNot publishedNot publishedNot published
WhatsAppOptional add-onYes (Pro plan)Not publishedYesYes (from 150€/month)
Own CRM with buyer pipelineYesNo (connects to your CRM)No (connects to your CRM)Not publishedNot published (has a dashboard; says it works with Inmovilla)
Bookings in your calendarYes (viewings and valuations)Yes (Google Calendar, iCal)YesYes, with your calendar connectedYes (Google Calendar)
Published languagesSpanish and English12 languagesSpanish, English and FrenchSpanish (Spain)Not published
People behind the service24/7 support for your agency (EN/ES)Not publishedYes: native human agents answer your clientsNo (does not promise a person)Not published

Public data from each provider, checked on 1-2 October 2026; may change. Trademarks belong to their respective owners. Sources: novachatia.com/precios · novachatia.com/inmobiliarias · minute-call.com/precios · minute-call.com/lp/recepcionista-ia-inmobiliarias · recepcionista.com/precios · recepcionista.com/recepcionista-virtual · kasai.es

Plans

One plan. No per-seat surprises.

Sofi Pro · unlimited agents
449€/month
490€ one-off setup — account build, template deployment, your branding, sending domain, users, calendars and go-live checks. All prices shown are before VAT; VAT is added at checkout.
  • Three AI assistants (receptionist, after-hours answering and chat) on calls, SMS, web chat and Facebook and Instagram messages.
  • The full platform and every automation that is live, with no cap on how many agents you put on it.
  • Quarterly template updates pushed to your account as they ship. 24/7 support for your agency (EN/ES), and our team by email and WhatsApp in business hours.

Optional add-on, not included in the monthly fee: official WhatsApp — your own number and Meta connection, set up by us and quoted in writing; messages billed separately.

Book my 20-minute demo →
  • No lock-in: cancel at the end of any billing period.
  • Annual payment: twelve months for the price of ten.
  • Message and call usage (SMS, WhatsApp, voice, email) is billed separately from the monthly fee. You receive the rate in writing and accept it before anything is used.
  • Prices are confirmed in writing in your service order before anything is built.

Put it against your own costs: agency calculator →

The back office

The client your office can't service is still your client.

01

You refer with your code

One form, from your own CRM. Your agency's code travels with the client, so the attribution never depends on anyone remembering.

02

We run the relocation side

Document preparation and accompaniment for NIE and residency paperwork, banking, introductions to independent tax and legal professionals, home search, schools, utilities — in their language.

03

You stay the agent

The client completes instead of walking away, and stays yours. We never prospect them, never cross-sell them, never put ourselves between you and them.

04

It settles on a date

Everything they buy is tracked against your code and visible in your panel in real time. Settlement is the 15th of the following month, by bank transfer against invoice.

Rent-to-Buy, foreigner mortgages and tenant solvency files run through the same back office (Velorix does not sell or broker insurance). What each service pays your agency is set out only in the partner agreement you sign.

Learn more →

How we deploy

Six stages, and you always know which one you're in.

Stage 0

Qualify — before anyone books a demo

We check the fit in a short exchange, and we say no when it isn't there.

Stage 1

Demo — twenty minutes, a live account

You get a written scope and price the same day.

Stage 2

Sign and pay

Setup fee at signing; the first monthly charge comes 30 days later.

Stage 3

One intake form, no email ping-pong

Everything we need, collected once, the day you sign. Anything missing here becomes a delay later.

Stage 4

Provisioning — five working days, each with proof

A day is not finished because we say so. It is finished because something demonstrable happened.

Stage 5

The first thirty days

Day 30 — first business review with the numbers on the table.

Who you're partnering with

A real company. A real office. A partner you can verify.

You are contracting with Velorix SL, a registered Spanish company with an office you can walk into at Calle Navas 25, Alicante.

The company
Offered byVelorix SL
Registered inSpain · CIF B88770201
OfficeCalle Navas 25, Alicante
CoverageAlicante · Elche · Málaga · Valencia · Madrid
LanguagesES · EN · FR · DE · NL · RU
Contactinfo@relocationcenters.es
Common questions

Straight answers.

Can we keep our current CRM?
Yes. Your real-estate CRM keeps your listings and portal feeds; Sofi answers, qualifies and books every enquiry. We only promise a connection to a specific CRM after testing it with yours. If you would rather move, the migration is quoted separately.
How long until we are live?
Onboarding is three guided calls: a technical call (domains, integrations, calendars and availability), a training call and a launch call where the AI assistants are switched on. Approval of the Spanish phone-number documents can take a few days, so plan for days rather than hours. Your date is confirmed in writing when you sign.
Whose phone number do the assistants answer on?
Yours. In Spain the number is set up on your own Twilio account, registered with your tax ID and your address, and you pay its usage directly. We guide you through it during onboarding. If you ever leave, the number goes with you.
Is this just a licensed platform with your logo on it?
It runs on a licensed commercial platform, and we will not pretend otherwise. What you are paying for is the international-buyer operation already built inside it — the pipeline, the bilingual forms and consent handling, the calendars, the automations — plus a relocation back office and a commissions panel that nobody reselling that platform can give you. If all you want is the raw software, buy it directly; you will be cheaper and entirely on your own.
Whose brand do our clients see?
Yours. Your logo, your colours, your domain, your WhatsApp number, your agents' names on the calendar. Nothing your client touches carries our name.
Do you contact our clients?
Only the ones you deliberately refer to us for relocation services, and only about that service. We do not prospect your database, we do not cross-sell your buyers, and no other agency on the platform can see your contacts.
What happens to our data if we leave?
Your contacts and your conversation history are yours and are exportable. We do not hold a client list hostage — an agency that stays because it cannot leave is not a customer, it is a complaint waiting to happen.
Do our agents have to change how they work?
They install an app, take their bookings from it, and answer conversations in one inbox instead of four. That is the whole change. There is one 45-minute kickoff, and an account whose team skips it is the account that churns — which is why we reschedule rather than skip it.
Will WhatsApp be working on day one?
No, and anyone who tells you otherwise is selling. Your agency needs its own number and its own Meta connection, which requires your Meta admin access and a dedicated mobile line. We commit to it being live within ten working days of receiving that access. Booking confirmations, reminders and case updates go for approval immediately; marketing messages stay blocked until Meta finishes verifying the business.
What does the referral side actually pay us?
The commercial terms are set out in the partner agreement you sign, and that is deliberately the only place they exist. We do not publish referral figures on a web page, and nobody on our side will quote you a number in a meeting that is not in the contract you read.
Do we have to be exclusive to you?
No. You keep your portals, your suppliers and your own client relationships. What the partner agreement asks for is that the international clients you refer are handled through one route, so attribution and settlement are unambiguous.
Can agencies outside Spain sign up?
Not at the moment. Sofi Pro is sold only to companies and self-employed professionals registered in Spain, with a Spanish NIF/CIF and a billing address in Spain. Your clients can reach you from anywhere.
Get started

Book a twenty-minute demo.

A live account, one lead pushed through it end to end, and a written scope and price the same day. If we are not a fit, we will say so on the call.

  • One price for the whole team: no per-seat fees.
  • No lock-in: cancel at the end of any billing period.
  • Your phone number and your data stay yours if you leave.
  • Velorix SL · CIF B88770201 · office at Calle Navas 25, Alicante · 24/7 support for your agency (EN/ES).
— or reach us directly —

Velorix SL provides software configuration, deployment and support services, and relocation services delivered by its own team and by independent regulated third-party providers (lenders, insurers, investment funds, lawyers, tax advisers and specialist partners). Legal and tax advice is given by those independent professionals, who are solely responsible for it — Velorix does not provide legal or tax advice, and referral fees are paid for introductions, not for advice. Immigration and residency work is described as document preparation and accompaniment; Velorix does not issue or grant any permit, and outcomes are determined by the competent authorities. Financing amounts, insurance acceptance and product terms are set by the relevant providers and depend on each client's profile — nothing on this page is a guarantee of approval, of a rate, or of a specific outcome. Setup fees, monthly fees and usage rates are confirmed in the signed service order. Availability of official WhatsApp Business messaging depends on approval by the platform provider and by Meta.